Digital Inlet: Small Business Web  Design Free Phone Support
 
 


Frequently Asked Questions

1)
How many pages do I get with my site?
Six pages are included with the one-time $1195.00 fee. Additional pages require a separate quote.
2)
Can you suggest which pages my site needs, as well as a design look?
Yes, we generally provide a suggested site structure that is in line with what most businesses include on their web site. You can modify this to your heart's content, so long as it fits our Terms of Services. Likewise if you have no idea what kind of colors or layout your site should have we can put our creative expertise to use to your benefit. It's only as hands-on as you want it to be.
3)
How long will it take for my site to be completed?
We aim to have most sites completed in two weeks. The speed with which it is completed mostly depends on your responsiveness.
4) Will I be able to use Outlook or Outlook Express to send and receive email with my own domain name?
Yes, you can. We'd be happy to provide you with details on how to do this if you ask us. Additionally, you can have email addresses using your domain name forward to your existing email accounts (Hotmail, Yahoo, AOL, etc.).
5) Can my shopping cart on my web site accept credit card payments securely?
Yes, it can. We will set this up for you for your own protection and the protection and confidence of your clients.
6) Can I see how much traffic comes to my site over time?
Absolutely. Your monthly hosting with us includes a proven stats program that will give you a good indication of how much traffic is flowing to your site over time. You can use this to gauge the success of marketing campaigns geared to drive traffic to your site.
7) How much do I need to pay when I sign up and sign the proposal?
For our popular, standard $1195 site, it will cost 40% as a downpayment. The remaining balance will be due upon site launch, when your site is made available to the world through your domain name.
8)

How much experience do you have doing web design?
Our designers have been creating web sites for about five years. We are extremely familiar with the ins and outs of web design, what makes them work, why they often fail, etc. We do not use FrontPage or any similar template-based web design program. Rather, we custom design all of our web sites. All of our designs are based on color schemes following the rules of color theory, and our designs follow the correct layout standards of web sites. You can be confident you will get a professional looking web site with us.

9) I have an existing site that needs some work. Can I have you do some custom work for me on my site?
Yes, we do help out on completing half-finished sites, custom building sites larger than our 6-page package, etc. After you give us an idea what you need we'll put together a proposal that takes into account your particular needs for you to review. Our prices are always highly competitive.
10) How do I get started?
All you need to do is contact us and let us know what you're looking for, or ask us as many questions as you want.